As a marketer used to trying out and using social media tools, I test a lot of sites. To be perfectly honest, not all of them are ready for “prime time” use or are tools that every client should be using. It is interesting, however, to try and group unrelated sites together by function and sometimes it leads to a (hopefully) useful recap list like this one on how some of these newer tools might be useful when it comes to traditional PR activities. By now, most PR pros know about blog monitoring tools and search engines and likely use them to understand some conversations in social media. There are a host of other ways besides a general blog search, however, to turn up some interesting data points and information about brand reputation, who is talking about your brand and what they are saying. Here are just a few tools worth a look.
- Summize - Rapidly growing in popularity, the easiest way to describe Summize is as a search engine for Twitter. The simple fact of Twitter is that there are millions of conversations taking place every day and many involve mentions of brands. For a real time snapshot of brand discussions from individuals on social media, Twitter is the place to be and Summize has the best interface to help you track it.
- AllTop - If you haven’t been watching the rapid growth of Alltop, you need to start. It is essentially an aggregation of blogs by various categories, but there are a few things that set Alltop apart. The first is that the simple interface means you can really skim headlines for many blogs in a particular category quite easily. The second is that you no longer have to rely on relatively useless Technorati Authority figures to find top tier blogs. Alltop doesn’t have all the answers, but to see a quick view of what top bloggers are talking about in a particular category, it’s a great place to start.
- TinEye - Though still in beta mode, this site is getting lots of attention because of the pioneering way that they are focusing on the next evolution of image search. Put frankly, image search is notoriously bad because it seldom reads an actual image and only reads elements like the file title and description around the image. TinEye works when you give it a URL location of an image, or upload an image of our own (like your brand logo, for example). Then the site goes to work, finding all instances of use for that particular image, giving you a great snapshot of how your brand is being remade and used across the web.
- BrandTags - A brilliantly simple site from Noah Brier, this is a game-like site that asks visitors to share the first word that comes into their minds when faced with a brand logo. The resulting words are then shown in a tag cloud format with the most common words appearing largest. It offers an interesting visual snapshot of what people think about your brand, though it is still somewhat limited to only larger brands. If your brand logo is not in there, you can always submit a note to Noah to ask to be included.
- YackTrack - One of the big problems with keeping up with Social Media is that people can comment on content that you upload in so many different ways on so many different sites that it becomes nearly impossible to track and respond to all of it. YackTrack offers a useful tool where you can enter a URL and see a list of comments made on various sites about it (including the closed wall of Facebook). It’s a great way to track comments on a particular piece of content across multiple channels.
- TimeTube - This mashup site offers a way of plotting all YouTube videos that match a particular keyword against a timeline to see when they occurred. If your brand inspires a lot of videos discussing it, this tool will give you a great overview of when these videos are typically posted and offers an engaging way to bring them together in a chronological format that few others can offer.
June 9th, 2008 at 8:09 am
You forgot Scope Video by divinity Metrics for online video:/
June 9th, 2008 at 10:00 pm
Never heard of that Samantha. Do you have an URL to share? Is this the one?
http://www.divinitymetrics.com/products.shtml
Hey Rohit. Never heard of Alltop. I will check it out. Thanks for that update.
Yes it is hard to keep up with so many new web apps developing day by day. Plus just think how hard the engineers are working! It’s crazy how fast they are working on new developments
June 10th, 2008 at 4:03 pm
Great list. Thanks. There are always new ones, but it’s hard to tell which ones will be around a few years out.
June 10th, 2008 at 6:09 pm
Yea Scope Video is a big one by divinity Metrics but it is mostly used by big agencies and brands but think it is a bad idea for Ogilvy to post what tools they use. It shows that you guys have no real technology while other firms use buzz metrics, scope video, buzz logic, visible science, etc to wrestle away business from you guys.
June 10th, 2008 at 6:13 pm
Michael,
Thanks for your comments. We actually use all the big technology solutions, including the ones you mention as well as a few other pioneering tools for social media measurement such as Radian6. These tools mentioned in my post above don’t replace any of those monitoring solutions, they simply offer an extended way of conducting quick searches manually. When used on conjunction with software based tools, they can actually generate the best understanding of what conversations are taking place and key themes.
June 16th, 2008 at 5:30 pm
Rohit,
Thanks for the mention of YackTrack. As you stated it does track comments over various services for a given piece of content. I am not sure if you had a look at the “Chatter” functionality which searches for specific keywords over some of the same social sites. We actually support Twitter search using the Summize API, and also aggregate FriendFeed, Technorati, Google Blog Search and a few of the social news sites. Let me know if you ever have any questions on the service.
June 21st, 2008 at 11:40 am
Rohit,
Thanks for the great post! There were some new ones in there for me to check out, and I’m also a huge fan of Alltop. Quick question, you mention Radian6 as an evaluation software tool, are there others that you would recommend?
Cheers,
Alex
July 30th, 2008 at 7:27 pm
http://Trendrr.com track for free - social video, twitter, blogs, facebook appz and then mash them up in to new graphs. summize. is now search.twitter.com very useful. Trendrr API is very flexible and the open export of data is good for people who want to port graphs to their own sites and dashboards.
September 13th, 2008 at 7:58 am
Great blog post. Thanks for making me aware of this great list. I just wrote a post on “Social Media For Health Care Professionals” I would love to know you opinion on it.
http://blog.business-bits.com/?p=12
Keep up the great blogging.
Jim
October 23rd, 2008 at 4:55 pm
Good list that helped me discover some sites to add to my 150+ Resources and Tips To Help Manage Your Reputation Online.
Thanks!
February 25th, 2009 at 6:38 pm
Thanks for the list,I add Trendpedia, a trend-tracking tool
http://www.trendpedia.com/
July 7th, 2009 at 5:52 am
Great blog entry man.Twitter applications are also one of those ways to raise the brand reputation to the higher levels.
July 21st, 2009 at 8:07 am
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