Comments on: Why Twitter Should Matter To You 102: UHaul Edition

By: door handles

door handles — Mon, 01 Feb 2010 18:11:44 +0000

Hi Twitter is something we as a company cannot see the point of. How does it really work?

We can’t seem to get a handle on why so many people are talking about it. Is there any advice out there?

By: Twitter and tweeting for business | The Best Place eBook In The World

Twitter and tweeting for business | The Best Place eBook In The World — Tue, 15 Sep 2009 18:51:28 +0000

[...] can help build your brand As Kaitlyn Wilkins writes on Fresh Influence, brands are built — or torn down — lightning-fast on Twitter. No other medium has the capacity to get a message out as quickly to a large group of people. She [...]

By: 52 Links on Twitter for Business, with Brief Descriptions — Web 2.0 For Small Business

Mon, 29 Jun 2009 18:16:55 +0000

[...] Why Twitter Should Matter To You 102: Uhaul Edition “While Twitter is incredibly helpful for a brand or an individual who wants to get proactively involved in a conversation – it’s also an essential customer service tool in today’s fast paced social media environment” Example — Uhaul. [...]

By: » Blog Archive » Why Should I Twitter?

» Blog Archive » Why Should I Twitter? — Fri, 01 May 2009 15:10:22 +0000

[...] convinced? Read this « Bought another Domain from [...]

By: Ideas That Spread » Blog Archive » I Signed Up for Twitter Now What?

Ideas That Spread » Blog Archive » I Signed Up for Twitter Now What? — Sat, 11 Apr 2009 16:17:56 +0000

[...] Why Twitter should matter to you [...]

By: How can social media help our business? « pattipdx

How can social media help our business? « pattipdx — Thu, 02 Apr 2009 01:05:14 +0000

[...] I’ve pointed out the solid evidence. It is paramount to manage your online reputation. See Kaitlyn Wilkins article on Why twitter should matter to you. [...]

By: chbriley

chbriley — Fri, 20 Mar 2009 17:17:52 +0000

I also work for U-Haul, have for about 9 months now. Tom hit the issue right on the head; moving is stressful, especially in an economic time when people are often not happy that they have to move. Losing your home or your job or simply moving is more stressful than most can understand unless they have experienced it. U-Haul customer service representatives are often and mostly incredibly friendly and helpful. Also realize, people are quick to post and blogg about their negative experiences but there are millions of customers that come back to us time and again because they are satisfied and had a great experience.

If you are a pleasent person and kind to the U-Haul employee, you will most likely get that in return.

By: Michael Hyatt » Blog Archive » Defending Your Brand Online

Michael Hyatt » Blog Archive » Defending Your Brand Online — Wed, 11 Feb 2009 04:35:19 +0000

[...] example, David Alston Twittered about his wife’s bad experience with UHaul. He said, My wife just went through a totally rude customer service experience with our local UHaul [...]

By: Ogilvy PR 360 Digital Influence Blog » Blog Archive » » Why Twitter Should Matter To You: Twustomer Service Edition

Wed, 21 Jan 2009 19:17:12 +0000

[...] If your curious what it looks like at other end of the spectrum, I urge you to read my recent post Why Twitter Should Matter to You: UHaul Edition. Given these two extremes, where is your company? Where do you want it to [...]

By: 52 Links on Twitter for Business, with Brief Descriptions « Web 2.0 For Small Biz

Wed, 21 Jan 2009 13:03:27 +0000

[...] Why Twitter Should Matter To You 102: Uhaul Edition “While Twitter is incredibly helpful for a brand or an individual who wants to get proactively involved in a conversation - it’s also an essential customer service tool in today’s fast paced social media environment” Example — Uhaul. [...]