by Kai MacMahon
Category: Digital Influence
Or is it?
2009 has been an interesting and dare I say it even a breakout year for hyperlocal thus far. The New York Times launched The Local a few months before it announced it was cutting 8% of it newsroom jobs, MSNBC bought Everyblock, and services like Patch.com are slowly but surely growing in popularity. ESPN launched a series of local efforts this year too, and although they’re not what I would call truly hyperlocal yet, (rather local aggregations of mostly major league sports coverage), it’s another example of big media exploring the area.
If the ESPN sites do well the natural next step would be for them to broaden to true local interests like little league and highschool football community coverage. Post wiki updates from your son’s baseball game, or a pitchcount updated live from an AAA baseball game anyone? The numbers aren’t super impressive just yet: according to compete patch.com gets about 50k uniques a month and the ESPN sites are all doing under 60k a month, but they’re all trending up dramatically.
So why are so many major players interested in and investing in the space? In part it has to do with the news industry searching for alternate revenue streams of course, but for me the more interesting reason is that hyperlocal services, whether news, reviews or plain old yellowpages style info, are and will always be at the very heart of community. If I, as a resident of the Upper West Side of Manhattan, have absolutely nothing else in common with my neighbor other than our shared geography, we would still both benefit from a service that gave us trusted local news and information. If that information is created by or curated by or contributed to by people who live in my neighborhood (e.g. my neighbor who I’ve never met, but has just as vested an interest in, for example, crime levels in 10025), it is more relevant and interesting to me than if is created by an Atlanta newsroom, or even by the New York Times just a couple of miles south of me. More relevant and interesting = greater engagement = more opportunities to generate revenue (with apologies to the hyperlocal purists!).
It’s the ultimate in contextual thinking: give people information that is as relevant and targeted as possible. The kind of thinking that built Google into a powerhouse, and for me it’s an area that is poised to explode. As location based services improve and mobile broadband coverage and speeds increase, local generated reviews and content are only going to go from strength to strength: there are 307 million people in the US that care about some aspect of their local community. When somebody finds a model that scales without compromising the integrity of the content they’ll have a goldmine on their hands.
Years back we used to say that content was king. Now I would argue that hyperlocal is. Or at least that it will be soon.
Interview with Twitter Fail Whale Designer
October 29th, 2009 at 9:09 am
I also look at “hyperlocal” as the space that’s immediately around me right now. Sure, I care about the neighborhood where I live, but I’m not even there during the weekday. So, “hyperlocal” goes hand in hand with “hyper mobile” (if there is such a term).
So, hyperlocal has two parts in my mind: my community and my current location. Once a system is in place to harness the power of both parts, hyperlocal will truly be king.
Nice post. Thank you.
October 29th, 2009 at 10:57 am
Hi Nick. Great point: it’ real interesting to watch how it evolves. Really like the idea or hyper-mobile, too: apps like http://foursquare.com/ are dabbling, though right now it’s more of an announcement service than anything. They do layer user comments (tips) over locations, but it’s pretty rudimentary at the mo.
October 29th, 2009 at 8:52 pm
“When somebody finds a model that scales without compromising the integrity of the content they’ll have a goldmine on their hands.”
But this may never happen. There have been all kinds of hyperlocal sites around since the beginning of the Web, but every time somebody thinks they can replicate in many places something that works in one small area, they fail miserably. “Hyperlocal” and “scaling” don’t mix. Hyperlocals need to be customized to fit their markets; a cookie-cutter approach doesn’t fly. And they need locally savvy feet on the ground. Operators who are motivated by ownership will always run circles around a franchise or corporate model. It’s the difference between supermarkets or convenience stores, which scale very nicely, and bodegas and general stores, which don’t.
October 30th, 2009 at 6:41 am
Hyperlocal and real-time seem to be the two real buzz areas on the Web for the past twelve months.. will be really interesting to see how the two come together to produce real killer information.
March 25th, 2010 at 7:33 am
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