
A couple weeks back, a colleague of mine on the account side came to me with a question:
“We just scored this amazing media placement for one of our clients in [Tier-One Publication]. Do you have any ideas for how we can get some additional traction for the article?”
Harkening back to my days as a lowly Assistant Account Executive, presenting my SVP with a similar piece of media coverage that I no doubt, spent countless hours pursuing and securing, I remembered his response: “That’s great. But did you get the Journal yet?!!”
Subduing my urge to respond in a similar fashion and saving my colleague the dejection that I had felt, I provided a more constructive response.
The fact is, media column inches have been shrinking at an exponential rate. Newspapers are shutting their doors with a few viable ones moving their operations online. To compound the issue, marketing budgets are decreasing as companies look for efficiencies in generating awareness for their brands. What does this all mean? It means that that piece of coverage you secured in Wired or in Crain’s New York Business is ten times more valuable today than it was, say, five years ago.
So then how can we extend the life of that press coverage? Here are some tried-and-true methods, as well as some new thinking:
- Company Web site Newsroom: While this method has been used for years, its importance and value cannot be denied. Posting your article placement on your Web site’s newsroom will not only aid in search engine optimization (SEO), but customers, investors, and prospects like to know that their vendor/partner is getting quoted-positively-in the news. Additionally, other reporters who are doing research for a related story, may stumble upon the article, your insightful quote, and could follow up with another interview request.
- Social Media Newsroom: Many companies are starting to develop social media newsrooms as part of their content marketing strategies. But aside from posting links and PDFs of your media coverage and press releases, the social media newsroom should have images, video and other social links to really drive value. Some of the most successful social newsrooms link back to the company’s social media channels (Flickr, Facebook, YouTube, Twitter) as well as RSS feeds, links to subscribe by e-mail, eNewsletters, and event calendars.
- Share it!: I used to represent a number of law firms and I always loved walking into a partner’s office to find the walls COVERED with framed news clippings. Although I never had the gall to crop and frame the few media clippings I’ve been quoted in over the years, I would immediately rush out and buy up every copy of the newspaper or magazine to share with my family and friends-my mom has all the copies. The idea here is that we should be sharing this coverage with our networks, both offline and online. Brands should be sharing the coverage in monthly/quarterly corporate newsletters, tweeting out links to the coverage, including marketing collateral for your salesforce, posting content in the discussion section of your LinkedIn group, and sharing a link to the article with your Facebook fans. While the channels and methods have changed, the underlying idea is the same.
- Write About it: A lesson that I learned early on in my career in public relations is that an hour-long interview with a reporter MIGHT turn into a one sentence quote in an article. And a lot of times, that quote may not match what you actually said. For companies or individuals that have blogs, an excellent way to extend the life of the coverage would be to write about the article. And I don’t mean simply regurgitating the content of the article, but expanding on the main points of the piece, providing additional insights that the reporter may have missed and inviting readers to provide their thoughts and extend the conversation.
- Post it: Aside from the usual social suspects (Facebook and Twitter), there are a number of content aggregators where you can posts links to news, byline articles, white papers, etc… Bloomberg BusinessWeek’s Business Exchange, is a personal favorite of mine. The site hosts hundreds of topic categories from Social Media Marketing to Leadership to Global Business. There are hundreds of people active in each of the topic “communities,” regularly sharing content. Additionally, BusinessWeek is consistently one of the highest ranked domains in search, bringing your quote in Poultry Times into the first three pages of Google results. Posting on other content aggregator sites such as Digg and Reddit is also a must.
- Create a Video: No, I don’t mean getting your CEO to sit in front of a camera and having them read the full article-unless they are reading a particularly compelling op-ed they wrote. Similar to the idea of drafting a blog post, have the subject matter expert quoted in the article discuss the topic of the piece in a short video that can be posted in your social media newsroom and on your company’s YouTube channel. We are all aware of the explosion of online video and its benefits for search. Creating a short video related to the article, developing a Q&A, or even having a sales rep. provide a demo of your product can be much more engaging than handing a prospect a product data sheet.
- Monitor: A critical step that we often forget as we are busy making clips decks and getting poster-size reprints of our placements is to monitor the article after it has run. There may be comments posted by readers on the media outlet’s site that can be responded to. Readers may have tweeted a link to the coverage or shared a link to the article on their Facebook page. In a number of instances, there may be misinformation in the comments that need to be addressed, or quite simply, readers to thank for sharing your positive coverage with their networks.
So how have you extended the life of a media placement you’ve secured? Let me know your thoughts while I go post a link to this blog post on Twitter, Facebook, LinkedIn, Business Exchange….oh, and e-mail it to my mom…
November 18th, 2010 at 4:00 pm
Love this! “Although I never had the gall to crop and frame the few media clippings I’ve been quoted in over the years…” Did you mean this? http://www.expressnightout.com/content/2007/07/condo_living_you_can_get_it_for_fees.php
Anyways, for anyone that is handling both social and traditional media or for integrated account teams, all of the above are valuable sources of getting the maximum promotion out of one medium.
I would also comment that you can do some creative online promotion with broadcast clips as well as print. Many broadcast segments are later archived online and can be shared out.
November 19th, 2010 at 2:09 am
Interesting read. Thanks!
November 19th, 2010 at 1:07 pm
Thanks for framing it this way, Ray. From a media measurement perspective, it becomes more apparent when we combine traditional and social to show more of a plateau instead of a spike.
November 19th, 2010 at 1:33 pm
Yes. That is one of the few that I was referring to. HAHAHAHAHA!!! Thank you for calling me out, Emily. Thankfully, the online version of that article only had ONE embarrassing photo of me and not the half-dozen that were included in the print edition.
And good point about the broadcast clippings. Those should absolutely be posted to your social media newsroom and YouTube. But don’t forget to get permission from the news outlet before reposting!
November 19th, 2010 at 1:33 pm
Thanks for the comment Christian. Glad you enjoyed the post.
November 19th, 2010 at 1:38 pm
Absolutely, Matt. Creating sustained, consistent visibility for our clients is paramount. With media coverage becoming increasingly difficult to secure, leveraging that content beyond the publish date is vital.
November 22nd, 2010 at 12:23 pm
Thank you for these tips! Have you (or any of the other posters) figured out the best way to track Twitter mentions? For example, my organization designated a hashtag for our annual conference, and we generated great Tweets throughout the week. However, it’s been about 6 weeks since the close of the event, and I can no longer access our tweets/retweets. I know there are supposed to be programs that keep an archive, but I haven’t been successful yet with the ones I tried.
November 22nd, 2010 at 12:36 pm
Hi, Ayanna. Thank you for your comment. I’ve heard good things about a tool from Crimson Hexagon called the “Twitter Firehose” (check out the press release here). They provide access to Tweets and related hastags going back at least a year.
November 27th, 2010 at 9:56 am
Great set of tips, Ray. I’d add a few suggestions based on my experiences:
1. Whenever possible, get the original source material - a pdf of the article, a video, embed code for the video - to maximize your sharing flexibility.
2. With original source material, you can also share to LinkedIn, YouTube, and/or SlideShare (which gets a surprisingly high volume of traffic and views).
3. Drive traffic to your main social media hub (i.e., website) first. For example, in September I had an article published in FORUM magazine. At first I was driving people directly to the source, but then I couldn’t see what the traffic flows were. Once I got a copy of the pdf, I uploaded it to SlideShare and then wrote a brief blog post linking people to it. I recently did something similar with a video segment from a TV show in which I was interviewed/featured. Rather than directing people to the video url directly, I crafted a short blog post and embedded it in there.
Generally speaking, I think blogs are invaluable ways to maximize push/pull communications connected with media coverage.
Courtney Hunt
Founder, Social Media in Organizations (SMinOrgs) Community