by Brian Camen
Category: Best Practices, Word of Mouth Marketing
People love to rant and rave on Twitter. Brands and organizations love to engage with current and potential influencers. The combination is perfect. It allows Twitter to be used in increasingly creative ways and tweets to be shared in the most unexpected places. The following are five creative ways real-time opinion from Twitter is being shared:
1) Retail Stores – Last week I was at a Las Vegas mall when I passed Metropark, a men’s and women’s store that had a live in-store Tweet stream running on multiple television screens in the store as well as in the front window. It was very interesting to see as a consumer that I could walk by the store and read what people were discussing about @MetroparkUSA in real time.
2) Religion – The Mountain Park Community Church in Phoenix, Arizona hosted a four week series that featured Twitter interaction. After creating an instructional video on how to set up a Twitter account, the church’s pastor would ask questions throughout the service and encourage worshipers to respond via Twitter. The pastor would then read several responses out loud throughout his sermon.
3) Sports – Want to tell sportscasters what they should talk about on the air? Well, now you can. ESPN’s show Audibles asks you to guide the hosts’ conversations by sending them Tweets with questions you want them to answer. While announcers select questions from Facebook comments as well, ESPN is continuously thinking of ways to increase fan interaction through social networking.

4) Elections – For the past few election nights, anchors have sent viewers to stage left, their makeshift social media election center (a large screen TV monitor hooked up to the Internet). The center features a reporter reading citizen reactions to the latest election night results. This goes to show that producers feel that viewers aren’t only interested in a professional opinion of the results, but opinions of social media users as well.
5) Award Shows – If there’s a live award show on TV, there’s a great chance you’ll be able to interact with the show via Twitter. Whether it’s live tweets scrolling along the bottom of your screen or celebs tweeting from stage, we’ve seen it all. Check out MTV’s Twitter Tracker from the 2010 MTV Video Music Awards. The program provided a hub for viewers to tweet about the awards show. There were over 1.7 million tweets about the VMAs and its participants during the awards show.
Twitter is being incorporated into anything and everything that human opinion can be provided on. Receiving real-time opinion on Twitter is becoming more valuable.
What are some creative ways you have seen Twitter being used?
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December 7th, 2010 at 1:52 pm
I think the Phoenix Suns have really approached social media better and with a rate of success much higher than most other sports teams. For example, this Friday they are hosting their 3rd Tweet-Up. It’s a clever concept and getting all sorts of traditional and social media exposure. And, it is helping to sell tickets in a creative manner. Definiately worth a look if you haven’t heard what they are doing - http://www.nba.com/suns/tickets/tweetup_2010.html
December 8th, 2010 at 7:21 am
I too have seen twitter being incorporated into the ways you mention above, minus the integration into the church, call me old fashioned in that, but real time twitter feeds in church, something just doesn’t jive there. I have seen real time feeds being used at many conferences that I have attended this past year. As sessions are going on, real time feeds are available, and asking questions is encouraged. The incorporation of twitter has grown tremendously.
December 8th, 2010 at 12:04 pm
I Love Twitter! But if your just using twitter to get followers, followers don’t matter if they aren’t really really what your typing…
People are always looking for shortcuts…
Twitter can be great if it’s used right…
December 9th, 2010 at 10:41 am
These are great ideas I hadn’t even thought of! I really love how social media allows everyone to engage and interact it makes things way more interesting!
December 9th, 2010 at 11:15 am
Thanks for your comments!
Alison - I agree with you - the Phoenix Suns do a great job utilizing Twitter. I recall once last season I was Tweeting about getting tickets for a game and they Tweeted back at me with an offer I couldn’t refuse!
Nick - Real-time Twitter feeds at conferences are a big thing these days. Now the question is, did you have a hard time concentrating on the speaker because of the sound of everyone typing on their computer or blackberry?
Regards,
Brian
April 10th, 2011 at 11:41 pm
Twitter has made the fast-world FASTER! Let’s hope the content is Quality, not jiberish. People do love to run at the mouth.