360DigitalInfluence

Something I’ve been mulling over for a while was solidified over the course of several recent conversations with my colleague, Alan Kercinik.

It has to do with the way brands traditionally launch a product/service versus a more optimal approach that can take better advantage of earned conversations.  At the heart of the discussion is what we call the Conversation Chasm.

And while not new thinking - I’ve seen people write about the topic and a Google search reveals several mentions of the term, including a rough version of a post on my personal blog about a month ago - I do think it’s worth revisiting the topic.

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This week, we turned our weekly DI staff meeting into a digital show and tell. Our DC team of designers, developers, strategists, art directors and producers shared some of the videos, websites, digital experiences and apps outside of our own work that we think are cool, cutting-edge, inspiring or just fun to watch. So, take a break from online holiday shopping working and enjoy our Best of the Web picks.

Israeli rocker Yoni Bloch’s “choose-your-own-adventure” music video is a must-watch. Viewers can interact with the video, seamlessly changing the course of events as the song continues. Yoni’s  a rock star off the stage too. He’s the founder of Interlude, the interactive video technology company behind this video and may others.

For a little more music to your ears, Philips partnered with the Metropole Orchestra on an interactive campaign to showcase their audio products. Viewers can single out individual musicians, hearing each note in a track played by the entire orchestra.

Cute kids, pets, people that take awkward to a new level… We love a good montage of the year’s best viral videos.  79 all wrapped into one great restrospective.

If you’re in the mood for a more serious look back at 2011, watch this Google Zeitgeist year in review video. From natural disasters to political uprisings, see the events and people that shaped our year. (You might need a tissue. Just sayin…)

Indie band Arcade Fire wowed us last year with The Wilderness Downtown, a personalized music video experience that used HTML5 and Google Maps. This year, they have us dancing at our desks with Sprawl II. We enjoyed the sweet moves of one of our creative directors, as he demoed how the computer camera detects movement and incorporates it into the video.

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In the fury of learning about the new music platforms, we should also take a look at some of the lower-tech ways to make music work for brands.

Covers have long been a mainstay of YouTube content.  Two recent cover promotions are worth noting.

A.V. Club Undercover (Starbucks)

They Might Be Giants covers Chumbawamba
This promotion is now over a year old; Starbucks re-upped.  The premise was fairly simple; the folks at A.V. (the straight man music site affiliated with the Onion) made a list of 25 nostalgic indie songs and threw it out to 25 bands.  Each band picked a song to perform in the site’s Chicago office.  The longer the band waited, the smaller the list got.  This nice, simple game mechanism encouraged bands to record songs early and added an extra layer of drama for those of us watching the promotion.

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People are broadcasting their whereabouts thru a variety of location-based platforms. With the emergence of any new consumer behavior brands quickly follow and seek news ways to engage. We are seeing brands and media companies tagging locations within Foursquare and serving up nuggets of information for their followers.

If you are thinking about integrating location-based interactions into a customer engagement strategy here are three options for getting started.

1. Leave content that can be discovered via location platforms:
This simplest way to get started is by partnering with one of the location-based platforms to create branded messages at specific locations. A good example is The History Channel. They will use foursquare to promote America the Story of Us. Foursquare users who check in at select locations across the United States that are associated with American history will receive “Fun Fact Pop Up” messages with historical information about that location.

2. Create a custom layer on Augmented Reality browser:
Layar is an Augmented reality browser that allows people to point their phone’s camera toward location and it can tell you the latest check-in’s who is the mayor and any display branded content. The good thing about a layer is that you are able to overlay images as well as text.  Recently Walt Disney launched the augmented reality outdoor campaign for the new ‘Prince of Persia’ movie. As you get closer to one of the ‘Prince of Persia’ outdoor posters and open the layer, the movie-character Tamina speaks to you and explains that you should watch the trailer and enter the augmented reality game to answer 3 questions.

3. Build a custom app on top of location platform:
Brands can take advantage of the location platform API’s opening up by creating a branded experience. Dick’s Sporting Goods launched RunnersUnite which lets you find popular running spots in your area, and see where people are running near you right now.

Each of these options has varying degrees complexity but before picking any path here are a few things to consider.

• Does your audience even engage in this activity?
• What portion will be brand generated content versus CGM?
• What is the purpose of the app? (Entertainment, Utility)
• Why will people keep using it?

Since the launch of Facebook brand pages, there has been confusion as to whether your brand or cause should set up a page or a group. As brand pages grew in popularity and were given more and more features, it seemed like discussion of groups dropped off. Finally, on Monday Facebook updated the look and function of Facebook groups and now that they dust has settled I think it’s worth revisiting the age old question, “Do I want a Facebook group or a brand page?”

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