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The World Cup, the biggest sporting event in the world, is quickly approaching. Starting June 11^th, 32 teams representing different countries from around the world will compete for the soccer title that has been given every four years since 1930 (with an exception of 1942 and 1946 due to WWII). But 2010 is a particularly special and relevant year. Why, you ask? Because of social media!

Social Media as we know it did not exist during the 2006 World Cup in Germany. Twitter did not launch until July 2006. Facebook didn’t become public until September 2006. YouTube existed but videos looked like this #6 most popular YouTube video of 2006. Now, only 4 years later, Facebook has over 400 million members and more than 50 million tweets are sent each day. These platforms, which were infants during the last World Cup, are now globally available and hugely popular.

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We are very excited to announce that we are a proud sponsor and participant of an upcoming virtual conference brought to you by our friends at PRWeek next week. With new applications and social media tools emerging every day, staying up to date on the latest trends in social media innovation is critical to our business as PR professionals.

The PRWeek Lab will take place Wednesday, June 2 and Thursday, June 3, 2010 and will provide an online resource for PR professionals on the most recent social media trends, tools, and strategies, thought leadership, and case studies- all without leaving one’s office. The online platform includes live webcast sessions, keynote speakers (such as Jeffrey Hayzlett, CMO of Kodak and Ben Edwards, VP of Digital Strategy and Development, IBM), as well as exhibitor booth environments for follow-up questions, live chats, and material downloads. PRWeek Lab will be a fully interactive experience, with Q&A throughout, as well as polling of all participants on the quality of the content and the future of social media. No other PR event will bring you closer to the action that is driving today’s social media innovation.  Please visit here for additional details.

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From Meetup.com

During the WOMMA Summit in Las Vegas last week, I attended a session with American Express OPEN to learn about their nation-wide Meetups geared toward bringing small business owners together to learn, share and grow.

With over 7 million registered users, American Express OPEN Forum is an online “trading post” bringing together small business owners to share advice, insights and ideas to facilitate the types of connections needed to re-energize the economy. Of course, the more small businesses grow, the better American Express fares, too.

Despite featuring content by Guy Kawasaki, Anita Campbell and Mashable, OPEN Forum wasn’t seeing large adoption among its target audience, so American Express partnered with Meetup to provide 30 local small business Meetup groups across the country with curriculum and financial support to help them perform better in a down economy.

Program Goals:
1. Pair OPEN with local small business Meetups to leverage their reach and develop a scalable program
2. Generate lift in OPEN brand attitudinal metric, showing it resonates among participants
3. Increase OPEN brand sentiment, ensuring small business owners understand OPEN is committed to serving their interests
4. Increase Meetup group organizer activity and morale

How It Worked:
1. New York City Retreat - Discerning What Meetup Organizers Need
OPEN flew 30 Meetup organizers to New York City to better understand their needs as community organizers and small business owners, their members’ needs and how OPEN could add value. OPEN invited influential guest speakers and ultimately found that Meetup organizers wanted to increase the value and credibility of their groups and add more members.

2. Curriculum Development -  Empowering Meetup Organizers
OPEN developed a 6-month curriculum for Meetup organizers delivered as a monthly “Meetup in a Box” and leveraged its existing partnerships to provide special offers and exclusive webinars to Meetups. OPEN also periodically brought Meetup organizers together in between sessions as a focus group, enabling OPEN to continuously evaluate and evolve the program.

3. The Results
Meetups provided OPEN with a nation-wide presence it wouldn’t have otherwise achieved.

• 82% of Meetup organizers responded that OPEN sponsorship improved their Meetups
• Pilot program measured a success - OPEN has now grown to 80 sponsored groups worldwide

• Organizers are a valuable resource to each other
• Each group has different needs
• Need better scale - can’t always fly organizers to NYC, sending Meetup packs got expensive

Or is it?

2009 has been an interesting and dare I say it even a breakout year for hyperlocal thus far. The New York Times launched The Local a few months before it announced it was cutting 8% of it newsroom jobs, MSNBC bought Everyblock, and services like Patch.com are slowly but surely growing in popularity.  ESPN launched a series of local efforts this year too, and although they’re not what I would call truly hyperlocal yet, (rather local aggregations of mostly major league sports coverage), it’s another example of big media exploring the area.

If the ESPN sites do well the natural next step would be for them to broaden to true local interests like little league and highschool football community coverage. Post wiki updates from your son’s baseball game, or a pitchcount updated live from an AAA baseball game anyone? The numbers aren’t super impressive just yet: according to compete patch.com gets about 50k uniques a month and the ESPN sites are all doing under 60k a month, but they’re all trending up dramatically.

So why are so many major players interested in and investing in the space?  In part it has to do with the news industry searching for alternate revenue streams of course, but for me the more interesting reason is that hyperlocal services, whether news, reviews or plain old yellowpages style info, are and will always be at the very heart of community. If I, as a resident of the Upper West Side of Manhattan, have absolutely nothing else in common with my neighbor other than our shared geography, we would still both benefit from a service that gave us trusted local news and information.  If that information is created by or curated by or contributed to by people who live in my neighborhood (e.g. my neighbor who I’ve never met, but has just as vested an interest in, for example, crime levels in 10025), it is more relevant and interesting to me than if is created by an Atlanta newsroom, or even by the New York Times just a couple of miles south of me. More relevant and interesting = greater engagement = more opportunities to generate revenue (with apologies to the hyperlocal purists!).

It’s the ultimate in contextual thinking: give people information that is as relevant and targeted as possible. The kind of thinking that built Google into a powerhouse, and for me it’s an area that is poised to explode. As location based services improve and mobile broadband coverage and speeds increase, local generated reviews and content are only going to go from strength to strength: there are 307 million people in the US that care about some aspect of their local community. When somebody finds a model that scales without compromising the integrity of the content they’ll have a goldmine on their hands.

Years back we used to say that content was king. Now I would argue that hyperlocal is. Or at least that it will be soon.

Along with a group of 11 diverse consumer tech influencers, Ogilvy PR worked with our client Intel recently to host a day-long visit to the company’s Santa Clara headquarters that included conversations about the digital divide, the latest in mobile technology, eco-computing, and more. The “Upgrade Your Life” event participants, who are prolific gadget and performance content creators, talked with Intel’s executive leadership about ways that technology is improving the lives of women and girls globally.

Photo by Intel’s Ken Kaplan.

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Updated with slight correction from Chris Pan at Facebook.

More from The Word of Mouth Marketing Association University (WOMMA-U, Twitter #WOMMA).

Day 2 kicks off with a panel that is very much top-of-mind for many social media marketers … MySpace vs. Facebook (or both).  Empowered by a healthy dose of morning caffeine I will attempt to live-blog the panel (as such, please pardon my grammar).

The panelists are Heidi Browning, SVP, Insight & Planning, MySpace and Chris Pan, Head of Brand Solutions, Faceboook.  The panel is moderated by David Berkowitz, 360i.

Audiences:

• MySpace: 18-34 is sweet-spot.  125 million worldwide users
• Facebook: 60 million active users in US; 200 million (thanks, Chris Pan of Facebook for the correction) 100 active globally (active = have logged in the past 3 days)

Best practices for working with MySpace and Facebook:

• Know your audience.  Bring your challenge to MySpace and Facebook and they will help you understand your audience’s behavior on the network and how to reach them.
• Brands should strive to be entertaining, engaging or offer some kind of utility.
• Convenience is key.  Users are busy -  make it easy for them to find, consume and share your content.
• Make your profile picture interesting and captivating (see Aflac or Cheetos for good examples).
• Beta mentality … your page doesn’t have to be perfect at launch.  It’s a continuous process, not a one-time event.
• Use their resources:  MySpace created their ad platform to give musicians and small businesses a self-promotion tool.  It’s simple to use, but MySpace also has service representatives to help monitor a brand’s presence on MySpace if the brand doesn’t have the bandwidth.  Facebook also has a sales team that can help brands plus-up their presence with different products and consultation on best practices.
• Yes, marketers should look at social networks as a continuum, but shouldn’t get too caught up in the semantics of campaign vs. conversation.  Use the community tools to create dialogue in between key announcements and product releases.

Measurement

• MySpace looks at the momentum effect …  the value of WOM.  Using a combination of behavioral and survey technology to measure the effect.
• Facebook provides a lot of tools to track engagement - comments on posts, page ratings, etc.

Mistakes marketers make working with Social networks

• Thinking of a your page/presence as something static
• Too consumed with making it perfect right off the bat - be in perpetual beta
• Using canned ads in social networks when these communities offer such rich user targeting data

Other panel notes:

• Vitamin Water distributed 24 million bottles of water with caps that drove to MySpace for access to music and other musical content.  This promotion is being supported by above-the-line tactics.  Music is a big driver of MySpace activity.
• Chris showed Vitamin Water’s presence on Facebook.  The brand used a Kobe vs. Lebron theme, which Chris says was very well received.  Currently 334,000 fans (Facebook estimates that about half those fans would be on Facebook on any given day).
• Chris pointed out that when social data is added to ad content on Facebook (e.g. Your friend Bob likes this video) it’s more well received.
• Chris compared a microsite to a “farm” (a place you visit occasionally); a Facebook page as a “convenience store;” and Facebooks ads as the “delivery service.”
• Jack Bauer has more Facebook fans than “24.” “Gossip Girl” more than the CW.
• Social networks can be used for B2B marketing.  You can target by industry, geography, function, etc.
• Marketers can go here and here to see what other marketers are doing on these networks
• Both MySpace and Facebook will collaborate with brands to maximize their presence.

Recently, some of us around the 360 DI team have spent some serious quality time with the  international advocacy-movement building experts at Purpose Campaigns.  Inspired by one of his Australian quotable quotes, I asked co-founder Jeremy Heimans to answer a few questions for the Fresh Influence blog.

VM: I recently heard you say that “newsletters are the enemy” for building advocacy movements.  Given that you have built a number of global  movements from the ground up (Global MoveOn compliment  Avaaz (pictured above), anti-nuclear Global Zero, and GetUp Australia to name a few), can you share a few core tenets of designing and maintaining a truly “action”-oriented brand? continue reading