360DigitalInfluence

Ogilvy Public Relations Worldwide

It’s an English basement.”

That might not mean much to you, but it probably made you chuckle if you fall into one of the two groups:

  1. Current or former D.C. residents
  2. Viewers of Sh*t People In D.C. Say

Of course, this video is one of many variations of the Sh*t Girls Say series - which has a cumulative YouTube viewership of 20+ million and growing. You know the premise: Stereotypical expressions from people of a certain ilk, organized by gender, hobby, lifestyle, or geography. There are takes on skiers, hipsters, suburban moms, and even sh*t nobody says (a personal favorite) and the meme’s ’success’ reminds me of basic marketing program goals: generating word-of-mouth, stimulating co-creation, and targeting segmented audiences.

$1,400 for a converted sun room? Doesn't sound too bad.

$1,400 for a converted sunroom? Not bad - better than an English basement.

First: Why do we care about sh*t other people say?

As a meme - both intentionally and by accident - these videos satisfy several of the 7 Drivers of Word of Mouth synthesized from Emmanuel Rosen’s work: there’s a good story, people can show their involvement, there is an implicit invitation to participate through their involvement, ’supporters’ can be creative, and, most crucially, there’s a clear value offering - comedy.

The power of these elements is not only clear in the 20+ million video views of the original - and millions more on the variations - but the number of amateur aueters who created their own. An absurdly unscientific calculation using YouTube shows 200+ videos using a basic search - let’s safely presume 50 are duplicates and 50 are spam. Even at 100 and with absolutely no prize, that’s higher participation than most branded video submission challenges get - save Survivor applications and Doritos’ Crash the Super Bowl.

What’s the lesson?

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Brands with longer sales cycles have grappled with how to leverage social media to maintain meaningful engagement with potential customers. The purchasing decision process for a residential solar energy system is squarely in this dilemma. Home solar installations have become a more understood product in recent months, and solar industry experts such as Ucilia Wang of Forbes have noted that solar manufacturers are making consumer marketing a priority as consumers become more interested in solar as a viable option for their home.

For most homeowners, the considerations around whether or not to buy a solar system can be daunting. From understanding a timeline for ROI, to appearance, to maintenance, the list of factors to weigh when considering a solar energy installation can be intimidating.With this in mind, SunPower has just launched the Solar Discovery Game as a means to help homeowners better understand the history of solar, mechanics behind the technology as well as the various opportunities a home installation can provide.

The Solar Discovery Game is hosted on Facebook as a completely custom built game, using a SunPower branded Google Maps interface to present solar trivia questions designed to promote solar education and energy awareness. The game supports ongoing engagement by allowing players to earn “badges” for unlocking achievements. These badges can be published to Facebook friends via wall posts as they progress throughout the experience. The game also leverages Facebook Connect to show a custom leaderboard of just your Facebook friends to drive some friendly competition. Each week, SunPower will add new questions to answer, many of which are based on common misconceptions found in solar conversations online that have surfaced over the last year.

By playing, you can win the grand prize of a complete SunPower solar energy system worth up to $25,000 and will be entered to win more than 60 featured prizes, including plane tickets, video cameras, gift cards, event tickets, SunPower gear, and much more! In addition to offering prizes, we are collaborating with SunPower partners to develop unique questions, which will be placed on the map during the contest.

SunPower Solar Discovery Game

Come play the Solar Discovery Game, and let us know what you think! The game will run throughout the summer, from June 21 to September 14.We’re also looking for you to get involved! Tell us what questions you’d like to see in the game. Also, we’re still accepting partners if you’d like to promote your sustainability efforts, feel free to get in touch. Happy exploring!

Disclosure: SunPower is an Ogilvy client.

Kendra Simpson

by Kendra Simpson
Category: Facebook

As a complement to all of the consumer-friendly changes on Facebook, it is nice to see the love shared to the marketer’s utilizing the platform.  Gone are the days of written approvals and minimum ad buys, paving the road for faster turnaround and lower budgets for future campaigns. (Official Facebook Promotion Policy Changes)

So how does this affect your next promotion?

  1. The process is simplified–making the overall planning less daunting
  2.  

  3. For brands that have had concerns on sunk costs, this should offer some financial relief
  4.  

  5. There is a decreased need to host contests/sweepstakes off the platform on a microsite
  6.  

  7. You are still required to use a third-party vendor to host a promotions application, but  the new policies should allow you greater control over customization
  8.  

  9. Gives the little guy  a chance–in the past some brands could only dream of playing host to an engaging contest on Facebook, but now the world is their oyster

Please note that I do not want to dumb down the process; planning and executing an engaging promotion on Facebook will still take insight into your target consumer and strategic planning.  But now you have a few less steps to worry about and possibly more money to spend. So what are you waiting for? Start planning those 2011 promotions!

2009, defined by the deep recession, forced consumer brands to do more with much less.  However, this stressful environment drove  marketers to try non-traditional and less expensive channels, fostering the development of some unique engagement programs in social media.  In this series of posts, I’ll revisit a few of the more interesting campaigns from the past year and explain how these programs can guide our 2010 engagement strategies.

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Jeremy Ames from the EPA just wrapped up giving a really interesting presentation recapping how his agency used social media to crowdsource the production of a video Public Service Announcement encouraging people to test their homes for radon gas.

The EPA launched a contest and asked film makers to submit their concepts, with the winning entry receiving $2,500. Getting this off the ground was not easy, according to Ames who was faced with the prefect storm of social media barriers: legal, technical, and budgetary. Let’s watch the winning entry and then we’ll look at how they did it..

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