360DigitalInfluence

The title of this post might make you shudder since commenting policies and risk mitigation seem like heavy subjects for something as fun as Facebook; but setting simple, straight-forward guidelines should be an essential part of your Facebook strategy. These guidelines (which you can post or link to on your Info tab) are part of facilitating an open sharing environment and have the added benefit of coaxing you to figure out exactly how you want to use your Facebook brand page.
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We often get questions about if and when brands can edit a Wikipedia article and I’d like to provide some background on Wikipedia’s format and clarify what is and is not an acceptable edit. I am not morally against brands editing Wikipedia articles and there are no rules against it but the acceptable instances are few and any edits should be done transparently and by someone educated in the format and citation process of Wikipedia. continue reading

This is the final post in a five-part series exploring the trends laid out in our webinar, Facebook Bootcamp for PR. Look out in the coming weeks for some interesting updates to the original presentation!

One of the oft sited benefits of Facebook is its ability to keep us connected to friends and family who may be thousands of miles away, but there is a missed opportunity to better connect with the friends and fans in our own backyard. That’s why we’ve identified geolocation and mapping as a Facebook trend we’d love to see blossom in the near future. A hat tip to Trendwatching.com is due here- they’re January piece on Mapmania was an inspiration to notice all of the ways that virtual maps make daily life easier and with maps and social networks both growing in use on mobile phones, the two trends must eventually intersect. continue reading