360DigitalInfluence

Ogilvy Public Relations Worldwide

Something I’ve been mulling over for a while was solidified over the course of several recent conversations with my colleague, Alan Kercinik.

It has to do with the way brands traditionally launch a product/service versus a more optimal approach that can take better advantage of earned conversations.  At the heart of the discussion is what we call the Conversation Chasm.

And while not new thinking - I’ve seen people write about the topic and a Google search reveals several mentions of the term, including a rough version of a post on my personal blog about a month ago - I do think it’s worth revisiting the topic.

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A couple weeks back, a colleague of mine on the account side came to me with a question:

“We just scored this amazing media placement for one of our clients in [Tier-One Publication]. Do you have any ideas for how we can get some additional traction for the article?”

Harkening back to my days as a lowly Assistant Account Executive, presenting my SVP with a similar piece of media coverage that I no doubt, spent countless hours pursuing and securing, I remembered his response: “That’s great. But did you get the Journal yet?!!”

Subduing my urge to respond in a similar fashion and saving my colleague the dejection that I had felt, I provided a more constructive response.

The fact is, media column inches have been shrinking at an exponential rate. Newspapers are shutting their doors with a few viable ones moving their operations online. To compound the issue, marketing budgets are decreasing as companies look for efficiencies in generating awareness for their brands. What does this all mean? It means that that piece of coverage you secured in Wired or in Crain’s New York Business is ten times more valuable today than it was, say, five years ago.

So then how can we extend the life of that press coverage? Here are some tried-and-true methods, as well as some new thinking:

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Between The World Cup and LeBronapalooza I’ve had sports on the brain for the last few weeks.

As I followed the media coverage I thought I might be able to take some of the tired clichés and re-fashion them into lessons for social media practitioners.

My original plan was to post 10 items, but I could only muster up nine.  Anyone care to help with the 10th?

  1. Singles and doubles start rallies. Not every social media program has to be a round-tripper.  In fact starting small - listen, test and learn - can lead to bigger and better things down the road.  The groundwork gives you permission to swing for the fences.
  2. The “12th man” is your greatest advantage. Give your fans something to cheer about - something exclusive, entertaining, educational or utilitarian.
  3. Don’t hold your stars down.Let your most popular personalities represent you in social media.  Do you have a rockstar product manager?  A charismatic executive?  Give them the tools, forum and role to be a voice of your organization. continue reading

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The World Cup, the biggest sporting event in the world, is quickly approaching. Starting June 11th, 32 teams representing different countries from around the world will compete for the soccer title that has been given every four years since 1930 (with an exception of 1942 and 1946 due to WWII). But 2010 is a particularly special and relevant year. Why, you ask? Because of social media!

Social Media as we know it did not exist during the 2006 World Cup in Germany. Twitter did not launch until July 2006. Facebook didn’t become public until September 2006. YouTube existed but videos looked like this #6 most popular YouTube video of 2006. Now, only 4 years later, Facebook has over 400 million members and more than 50 million tweets are sent each day. These platforms, which were infants during the last World Cup, are now globally available and hugely popular.

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We are very excited to announce that we are a proud sponsor and participant of an upcoming virtual conference brought to you by our friends at PRWeek next week. With new applications and social media tools emerging every day, staying up to date on the latest trends in social media innovation is critical to our business as PR professionals.

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The PRWeek Lab will take place Wednesday, June 2 and Thursday, June 3, 2010 and will provide an online resource for PR professionals on the most recent social media trends, tools, and strategies, thought leadership, and case studies- all without leaving one’s office. The online platform includes live webcast sessions, keynote speakers (such as Jeffrey Hayzlett, CMO of Kodak and Ben Edwards, VP of Digital Strategy and Development, IBM), as well as exhibitor booth environments for follow-up questions, live chats, and material downloads. PRWeek Lab will be a fully interactive experience, with Q&A throughout, as well as polling of all participants on the quality of the content and the future of social media. No other PR event will bring you closer to the action that is driving today’s social media innovation.  Please visit here for additional details.

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One journalist that should be required weekly reading for anyone in the PR and marketing fields is Jon Fine who writes a column for BusinessWeek magazine all about the business of media. During a conference on online communities, Jon and I spoke about several topics, including how journalism is evolving, whether local media will survive, and what advice he might offer to aspiring journalists and PR people about succeeding in this new world. He breaks down some of the myths about the separation of traditional and new media, and offers a great vision of what the journalist of the future might look like:

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