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Who doesn’t love a dramatic finale to a TV series? I’m particularly partial to Top Chef and Top Chef Masters finales where finalists on both shows are often faced with the challenge of preparing a complicated bevy of courses intended to tell stories about who they are as chefs. Such challenges speak to favorite childhood memories and what inspired contestants to become professional chefs. The personal stories are often incredibly moving and include pictures and/or videos of the chefs as children and in their first professional kitchens.

I could not get enough of Chef Hubert Keller as he transformed viewers back in time to his parents’ European bakery, where I could practically smell the baguettes baking in the oven. I even imagined myself harvesting clams with a young Rick Moonen and his father, inhaling the salty air of the New York seashore where they talked about life and their futures. Watching and hearing these esteemed chefs share their heartfelt stories not only made them more accessible (after watching weeks of cutthroat competition), but also prompted me to seek out more information about them and how they were inspired.

In my quest for chefly knowledge, little did I know that Bravo TV had already provided me with biographies of all of the chefs, recipes, blog posts by several of the judges and chefs, photos, recipes, recaps and the ability to live chat (using Cover it Live) with other fans during the show. Like Bravo TV, many brands and organizations are embracing different forms of storytelling to better connect with their potential customers and incorporate more human elements into their outbound communications.
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How can brands leverage social media to drive sales and lead generation?

While social media spending is on the rise for both B2B and B2C companies, many brands are still realizing the full potential of online engagement for business development and lead generation.  Next week, I’ll be presenting ideas to the Silicon Valley Capital Club on how brands can best leverage the social web to drive word of mouth buzz and, ultimately, sales opportunities.

Below, I’ve provided a sneak peek into the insights I plan to cover, however, I’d welcome your feedback and stories as to where your organization experiences the greatest online business development success:
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