360DigitalInfluence

In the fury of learning about the new music platforms, we should also take a look at some of the lower-tech ways to make music work for brands.

Covers have long been a mainstay of YouTube content.  Two recent cover promotions are worth noting.

A.V. Club Undercover (Starbucks)

They Might Be Giants covers Chumbawamba
This promotion is now over a year old; Starbucks re-upped.  The premise was fairly simple; the folks at A.V. (the straight man music site affiliated with the Onion) made a list of 25 nostalgic indie songs and threw it out to 25 bands.  Each band picked a song to perform in the site’s Chicago office.  The longer the band waited, the smaller the list got.  This nice, simple game mechanism encouraged bands to record songs early and added an extra layer of drama for those of us watching the promotion.

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User-generated content can be an inexpensive, effective way to boost the video component of a campaign and increase brand engagement. But the downside is that you have very little control over the content and quality of the video that’s coming back to you … video you assured your client would be a great addition to their program and representative of their brand. (Is anyone else breaking into a cold sweat?)

As much as you’d like to be at every shoot with a professional crew to ensure material with real viewer benefit is being created, lighting looks good, and all cell phones with a Macarena ring tone are silenced … it’s not feasible on a limited budget. When you’re counting on fans to create their own videos or mailing Flip cameras to bloggers … just pressing record doesn’t cut it. These simple production tips will provide direction when you can’t be there to call the shots … and help you when you’re putting on your producer hat and filming the content yourself.
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Here are a few funny, entertaining and inspiring things I collected along the way this past week.  The only common thread is that I’ve seen all these things discussed in numerous places, both online and offline.  What did I miss?

GOOOOAAALLLLLL

If you missed the US Women beat Brazil to advance to the World Cup semi-finals, you missed one of the greatest games I’ve ever seen.  In the final seconds of overtime, Megan Rapinoe landed a ball on the head of Abby Wambach, who finished with authority.  This sent the match into penalty kicks, where the US prevailed (since then, the US has advanced to the finals).  The Internet exploded with excitement, and despite FIFA’s best efforts, it can be found here (the break starts about 5 seconds into where I linked the video).

By the way, this is what you get on YouTube when you search for the official video clip of the goal [insert sad trombone here]:

Kenny Powers - MFCEO Of K-Swiss

Not since Old Spice have I seen a brand receive so much Internet love as K-Swiss did this week.  Eastbound and Down is an HBO show about a has-been professional baseball player called Kenny Powers.  Kenny is pretty much the most despicable character on TV, but in a really funny way.  Anyhow, K-Swiss broke a brilliant campaign this week in which Kenny Powers is named CEO of K-Swiss.  There are a series of great video clips on Funny or Die (NOTE: the language is not for the modest) and a cleaner TV version.  Like it or not, this is a brand doing something big, bold and inescapable.

GIFs GIFs Everywhere

Animated GIFs were all the rage this week, apparently because you can post them to Google+.  GIF Shop seems to be the go-to source for creating them yourself, as I’ve done.  Fascinating, I know.  My apologies for not including a cat, which seems to be pretty standard.

How New Yorkers See The Rest Of The US

Thanks to Ogilvy’s Gavin Becker for this gem.  As a former New Yorker I know there’s a lot of truth to it.  The LA-SF note is my favorite.  Click on it to expand.

Although it was a few weeks ago, my mind is still buzzing with learnings from the 2011 Digital CMO Summit, which I had the opportunity to attend in New Orleans with John Bell. This unique event was not only filled with hands on learning and compelling content, but brought together some of the most innovative brands for a two day summit. More to come on that in my next post.  While I was at the summit, I had the opportunity to meet some truly inspiring and interesting people - who not only breathe social - but know how to apply it to a entrepreneurial spirit to fuel really smart ideas among the vibrant New Orleans community. Meet Chris Schultz, President of Voodoo Ventures. We briefly sat down with Chris who shared his passion for creativity and the importance of entrepreneurship in New Orleans, especially Post-Katrina.

Chris is a co-founder of Launch Pad, a collaborative workspace in downtown New Orleans that is home to more than 60 startups in the Big Easy.  He created Launch Pad Ignition, the first seed accelerator on the gulf coast, and part of the Techstars Network and the Startup America initiative.  The list goes on: He also co-founded TribeCon, a conference about leveraging online communities to create offline change and mentors young entrepreneurs in the community in addition to building his own companies. You can see part of his interview with us in the video below:

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Lady Gaga is a phenomenon in the world of music and quite frankly, in the world of word-of-mouth marketing. With over 9 million Twitter followers, over 32 million Facebook fans and being recognized as an artist with the most digital singles in RIAA history (20 million sold), it is obvious that all brands can learn a few things from Lady Gaga.

Always acknowledge your fans: Besides lovingly calling her fans “little monsters”, Lady Gaga constantly validates her fans’ love for her music and personality by posting their videos, tweets, comments back to them and showing them that she is paying attention. She even invited a young Canadian fan to perform with her on stage - a video that has garnered over 3.5 million views since being posted a little over a month ago.

Establish partnerships that are an authentic extension of your brand: Lady Gaga is no silly lady at all. She understands in the shifting arena that is the music industry that she has to remain viable through brand partnerships. However, she only takes on partnerships that make sense for her brand, such as her digital camera, printer & glasses with Polaroid, her March cover on Vogue magazine, Vogue’s iPad app of her and her upcoming fashion column with V Magazine. These brand partnerships are believable because Lady Gaga is fully immersed in the fashion and digital worlds.

Content must resonate with fans: However people may feel about Lady Gaga’s music is irrelevant because she does not create content for everyone. She is very clear about who her audience is (ie: those who have been bullied) and creates content specifically speaking to her audience. Her content continues to be eye-catching, over-the-top and show-stopping while her Twitter & Facebook updates are all about her fans, her successes and upcoming projects — a balance that her fans appreciate & love. Her content resonates for her fans because she understands what they want from her & she delivers on it — when your content is strong, its that much easier for your fans to share & discuss it.

Ask for help: As phenomenal as Lady Gaga’s rise to fame continues to be, note that she didn’t get there by herself. She had help - and she was aware enough to recognize that she needed help within the social media space to reach her goals.

As brands continue to grow in the social media space, remaining authentic in fan interactions, brand partnerships, content creation and even self-awareness are solid ways to make true believers out of your fans — the ultimate goal of any word-of-mouth marketing effort.

Ten years ago, sharing photographs and videos meant snail-mailing content to family and friends. Now, sharing photographs and videos are a digital activity, with online sharing sites and smart phones applications like Instagram, Path, and PicPlz being quickly integrated into daily social media regimens.

Enter Color: the latest mobile photo application drawing mixed reviews about the application. Prior to Color’s launch, Sequoia Capital, considered “one of the highest caliber venture firms” by Wall Street Journal, invested $25 million,  Bain Capital invested $9 million, and Silicon Valley Bank provided $7 million in venture debt, presenting Color with an accumulative $41 million in funding.  Since its launch, the application has received 2/5 stars based on over 600 reviews on the iTunes App Store. Commentary has noted the application’s function as a stalking mechanism, others have expressed that the user interface is not very intuitive, and the most reoccurring question I’ve encountered is, “is Color worth $41 million?”

Despite this feedback, Color attracted adoption and positive reactions from technology elites, including Tristan Walker of FourSquare, Joshua Williams of Gowalla, and David Heinemeier Hansson of Ruby on Rails. Within a week of its public debut, Color is ranked second in number of downloads for social network applications, just behind Facebook. After having the opportunity to use this application over the past few days, I have come to two conclusions: 1.) I am shamelessly addicted and 2.) It is indeed an important product that has high business potential.

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Have you ever had one of those moments where you’re walking down the street or driving in your car and the perfect song comes on?  The beat matches your mood, the lyrics apply perfectly to your own life, and you start boppin’ along?  For me, that’s why music is great – because it connects to something in your own life and resonates with your mood, your mindset, the situation – whatever, really.  Those songs become your life’s own soundtrack, and it’s crazy to me that you weren’t always able to listen to the perfect music track at the perfect time.

The concept of setting music to experiences is not very new - before movies and television shows incorporated soundtracks, there were plays, musicals, and operas.  We’ve been setting life experiences to music and vice versa for hundreds of years.   It’s just that now we can control when we bring that concept into our own personal lives at a level that did not quite exist before.  And, in the wonderful way that social media is ultimately an expression of vanity, we can make our every day experiences into art by soundtracking them as if they were movies.

This usually isn’t a unique process.  There are hundreds of thousands of millions of songs in the world, and one of them can usually fit an experience pretty well.  But, what about, for certain situations, where one song just can’t cut it? - When only pieces of certain songs will do?  That, my friends, is the beauty of music mashups.  continue reading

A prominent trend over the past few years has been the massive growth of the online video sharing platform YouTube. Consumers have been turning to YouTube more and more, which is demonstrated by its becoming the second most popular search engine in April, behind its parent, Google.[i] What I find most interesting is how consumers are using YouTube.

YouTube has shed its reputation of being strictly an entertainment site. Sure, people still tune in  to see popular videos such as David after the dentist, the wedding entrance dance to Chris Brown’s Forever, and the most recent Lady Gaga video (who still has the most viewed videos on YouTube as of this posting), but recent data shows consumers are also turning to YouTube for health information, providing new opportunities for healthcare providers and pharmaceutical companies to engage patients, caregivers and even prescribers.

I had a chance to sit down with the healthcare team at YouTube and learn more about the trends in video watching.

• Of YouTube’s 180 million viewers, 32% watch health videos - more than food or celebrity (take that, Lady Gaga!)[ii]
• Of those viewers 79% of health consumers have watched videos about their specific health conditionⁱⁱ
• 93% take action after viewing health information[iii]
• 69% conduct further online research as a result of the video they watchedⁱⁱⁱ
• And 60% interact with their doctorⁱⁱⁱ

So what does this mean for healthcare providers and pharmaceutical companies?

It means YouTube, and online video sources provide an avenue to reach patients with condition specific information, which could include treatment options, and drive them to speak with their healthcare provider. And, opportunities exist on YouTube to provide patients with branded messages in advance of the patient-doctor conversation. Providers and pharmaceutical companies have another opportunity to reach consumers who are actively interested in receiving information on their conditions and actively searching for information.

Several companies have already ventured into this space with corporate and condition specific information.  Johnson & Johnson was the first to take a step into the YouTube world, developing a corporate site and channels for their major brands. Recently Novartis followed suit, and Ortho-McNeil-Janssen Pharmaceuticals launched a condition-specific page around ADHD.[iv] Based on the YouTube health data, I expect to see more healthcare companies joining YouTube’s roster soon, looking to capitalize on the opportunity.

[i] Comscore, May 2010

[ii] Google & OTX, December 2009

[iii] Google & OTX, March 2008

[iv] Disclaimer: Ogilvy works with Ortho-McNeil-Jassen to support their ADHD franchise

For PR Week Labs a few weeks ago I recorded a 15 minute presentation on 5 Steps to Conversation Management. Conversation Management is an 360 Digital Influence program for helping our clients establish or manage social network presence with the dual goals of grassroots engagement and business impact. Based on a dual theory of influence, our team uses Conversation Management to promote advocacy on social networks like Facebook and Twitter. The steps are included below and you can watch the video here (for more videos check out our YouTube channel- this one was too long to be included).

360 Digital Influence- PR Week Labs- Conversation Management from Ogilvy 360DI on Vimeo.

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The World Cup, the biggest sporting event in the world, is quickly approaching. Starting June 11^th, 32 teams representing different countries from around the world will compete for the soccer title that has been given every four years since 1930 (with an exception of 1942 and 1946 due to WWII). But 2010 is a particularly special and relevant year. Why, you ask? Because of social media!

Social Media as we know it did not exist during the 2006 World Cup in Germany. Twitter did not launch until July 2006. Facebook didn’t become public until September 2006. YouTube existed but videos looked like this #6 most popular YouTube video of 2006. Now, only 4 years later, Facebook has over 400 million members and more than 50 million tweets are sent each day. These platforms, which were infants during the last World Cup, are now globally available and hugely popular.

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